1. Amazon Products:
- Returns accepted within 30 days of purchase.
- Items must be unopened, unused, and in original packaging.
- Contact our support team for return authorization.
- Refund issued upon successful inspection of returned item.
2. On Website Products:
- Returns accepted within 14 days of delivery.
- Products must be in unused, resalable condition.
- Contact our customer service for return authorization.
- Refund processed upon inspection of the returned item.
3. Activities:
- Refund requests considered on a case-by-case basis.
- Contact our support team within 7 days of the scheduled activity.
- Cancellations made less than 48 hours before may not be eligible for a refund.
- Refunds issued based on the activity provider’s terms and conditions.
General Terms:
- Proof of purchase required for all returns.
- Refunds processed to the original payment method.
- Return shipping costs may apply, unless the return is due to a product defect.
- Allow up to 14 days for the refund to be processed.
For any refund-related inquiries or to initiate a return, please contact our customer support at [email protected]. We strive to ensure your satisfaction with every aspect of your shopping experience.